At Motiv Collective, we strive to maintain a fair and supportive environment for all participants and instructors. Please review the following policies carefully before booking a class:
1. Cancellation / Refund & Reschedule Deadline
No cancellations, refunds, or rescheduling requests will be accepted within 4 hours of the class start time.
2. Rescheduling Policy
You may reschedule a class up to 4 hours before it begins. Instead of a refund, your class credit will be retained and can be used for:
Class credits are valid for 4 WEEKS from the original class date.
3. Late Arrival Policy
We allow a 10-minute grace period from the scheduled class start time.
If you arrive later than that, entry will not be permitted, to ensure the quality and flow of the session.
4. Equipment Requirements
Please bring your own mat and towel if needed.
Studio mats are available in limited quantities and offered on a first-come, first-served basis.
5. Cancellation & Refund Policy
Once your booking is confirmed, no cancellations or refunds will be allowed.
This ensures fairness to both instructors and fellow participants.
If a class is cancelled due to low attendance, our admin will contact you directly via WhatsApp to arrange your class credit or rescheduling.
6. Gender Policy
Our space is a safe and inclusive environment for individuals who identify as women.
We kindly ask for your understanding and respect for this policy.
1. Voluntary Participation
By attending any class, workshop, or event at Motiv Collective, you confirm that your participation is entirely voluntary.
2. Health & Physical Condition
You affirm that you are in good physical condition and do not have any health conditions that could limit or prevent your safe participation. Please consult your doctor if you have any doubts.
3. Assumption of Risk
We care about your safety, but physical activity always involves some risk. This includes, but is not limited to, muscle strain, injuries, or other health complications. By joining, you accept these risks and participate at your own discretion.
4. Release of Liability
Motiv Collective, including our instructors, staff, and partners, is not responsible for any injury, accident, loss, or damage that may occur during or after your participation.
5. Studio Rules
Please respect our studio, instructors, and fellow participants. Follow all guidelines and instructions to ensure a safe and enjoyable environment for everyone.
6. Personal Belongings
Motiv Collective is not liable for any lost, stolen, or damaged personal items.
By attending a class, you confirm that you have read, understood, and agree to this waiver.
Thank you for being part of our community. Let’s move together safely and confidently.